1. Scope
PumpYou Consulting Ltd, trading as MTW (“MTW”, “we”, “us”, “our”) is a company registered in England and Wales under company number 28736718, with its registered office at 18 Larkspur Mews, London E8 3QT, United Kingdom. You can contact us at pumpyouconsulting@gmail.com.
These terms set out the general conditions on which we provide management services to creators (“you”). Before we start working together, we sign a separate written agreement with you (the “Agreement”). If anything in the Agreement differs from these terms, the Agreement applies.
2. Who we work with
To work with us, you must:
- be at least 18 years old and pass our age and identity verification;
- own, or have the legal right to manage, the accounts you bring to us;
- comply with the terms of the platforms you use, including OnlyFans and Instagram.
3. Our services
Depending on what is agreed in your Agreement, our services may include:
- growth and traffic strategy, including Instagram and Reels;
- content planning, captions and editing;
- fan chatting and sales management by our trained team;
- account management, reporting and regular check-ins.
4. Your account and content
- Your accounts, logins and email remain in your name and under your ownership at all times.
- We access your accounts only through the access you give us, and you can remove it at any time.
- Your content remains yours. You give us permission to use it only to provide our services.
- You set your boundaries. Our team follows your instructions about what is off-limits.
5. Your responsibilities
You agree to:
- create and supply your own content and make sure it is legal;
- have the written consent of anyone else who appears in your content, and make sure they are 18 or older;
- give us accurate information and the access we need to do our job;
- tell us promptly about anything that may affect your accounts.
6. Fees and payment
- Our fee is one fixed percentage of your earnings, agreed in writing in your Agreement before we start.
- The fee applies from the first day of our work together.
- There are no setup fees and no hidden costs.
- Invoicing and payment terms are set out in your Agreement.
7. Ending our agreement
Either of us can end the Agreement by giving 30 days’ written notice. There are no exit fees. When the Agreement ends, we remove all of our access to your accounts and return or delete your data as described in our Privacy Policy.
8. The 60-day guarantee
If your earnings have not grown within the first 60 days of our work together, you may end the Agreement immediately, without the 30-day notice period and without any fees. Growth is measured against the baseline earnings recorded in your Agreement when we start. Fees for the period already worked remain payable unless your Agreement says otherwise.
9. Confidentiality
We keep your identity, content, earnings and personal information strictly confidential. Every team member who works on your account signs a confidentiality agreement (NDA). We only share your results or testimonial publicly with your explicit written consent.
10. No guarantee of income
We work hard to grow your income, but results depend on many factors outside our control, including your content, audience, platform rules and market conditions. Apart from the 60-day guarantee described above, we do not promise any specific level of income. See our Results Disclaimer.
11. Third-party platforms
We are an independent agency and are not affiliated with OnlyFans, Meta or Instagram. We are not responsible for decisions these platforms make, such as changes to their rules, payouts or account restrictions.
12. Limitation of liability
To the extent permitted by law, our total liability to you under the Agreement is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect losses or loss of profits. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law.
13. Changes to these terms
We may update these terms from time to time. Changes do not affect an existing Agreement unless both of us agree in writing.
14. Governing law
These terms and any Agreement are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any disputes.